Happy Harwood Customer Testimonials

Happy Harwood customers are what we strive for and we know if our renovation and construction work is good by the glowing feedback and accolades we receive. Don’t listen to us tell you how good we are, listen to what our customers are saying.


Harwood did an addition/kitchen/garage replacement and exterior upgrades for us this summer. Wayne and his team delivered on his promise to build us the house of our dreams! The in-house design process was thorough and responsive to our vision. Quality and efficiency of workmanship is superior to that of the other two reno companies that we've used in the past. Communication with owner and site foreman was fantastic. Quick responses and always responded to our questions and requests. Financial breakdown of work (along with accounting) is thorough and transparent. If you want quality and class, go with Harwood. We definitely would use again and will recommend to friends and family in the future!

Troy Scott

We would recommend Harwood Design Builders to anyone who wants to renovate or build a new home. The staff in this organization are all very courteous and respectful. If something wasn't quite right or to our pleasing, they repaired or replaced to our satisfaction. We were VERY pleased with our completed renovation but also a little sad, as we had a wonderful working relationship with the skilled craftsmen who came to our home.

Chreidon

YOU GET WHAT YOU PAY FOR!!!

How's that for an opening statement?!

And we got exactly what we paid for, a beautiful renovated basement of our dreams.

Penny and I were careful to research a few contractors before making the decision to hire Harwood.

From Genevieve who designed a modern basement for us and utilized every space possible to Trevor and Tony (a modern craftsman) who spent countless hours in our house to make it happen. Harwood maintained a schedule (thanks to Jeff) and use sub-contractors who are professional and reliable. Harwood may be a little more expensive than the other guy but I can say that they are worth every cent. Thank you Harwood. Everyone who enters our basement is beyond impressed. I'm thinking of referring to my basement as "the lower level" simply because it looks nothing like a basement. I wish I could add photos to show you but I'm afraid I am not a techno geek.

Stan & Penny

In 2014 we contracted with Harwood Design Builders to do a main floor and exterior renovation on our rather dated home built in 1948. Due to the extent of the renovation we relocated for four months while the work was being done.

From beginning to end the renovation experience was excellent. Here's why:

Genevieve, our designer, did an excellent job working with us on our design wishes and to set up a budget. She was also extremely helpful and good fun on a number of shopping trips to select the perfect products and materials for our project. We couldn't imagine attempting that ourselves.

Communication was excellent with weekly project update emails from Jeff, our project manager, and regular budget updates from the office. When necessary Jeff or Genevieve would meet us at the site to go over technical aspects and gave us sound advice to assist us in making decisions.

We were able to make regular informal site visits to see the work in progress and how things were being built. It is important to me that things be done right and Harwood's work in this regard was exceptional.

The team who did the renovation are mostly Harwood's own craftsmen and were very friendly and did an excellent job answering our questions.

Harwood bent over backwards to design and build some truly custom elements including a floating staircase and custom window awnings.

The quality of the work was superb with very few deficiencies which were addressed quickly.

The site was left clean and move in ready on the date promised and within the established budget.

I can't say enough good things about this experience. The transformation of our home is amazing and a year later there is nothing we would change about it - we love it!

I would highly recommend Harwood Design Builders for any design or renovation project.

Paul Robinson

Dear Wayne,
I would like to thank you and the entire Harwood team for the excellent work done during my recent renovation. Harwood helped me with an earlier renovation on my house and when the time came to do this project, Harwood was the first (and only) call I made. Once again, I am very happy with the renovation. The whole process from design to demolition to rebuilding went very smoothly. The small “hiccups” which are expected with any renovation, especially in an older house, were quickly dealt with. I particularly appreciated Geneviève’s detailed design plans and recommendations which transformed the nebulous vision I had to reality, and Jeff’s skilled management for the project including the weekly project updates. Special thanks also to Tony, Andrew, and Bryce for their quality work and attention to detail while transforming my new space. Everyone was very professional and friendly and I had complete confidence in the Harwood team throughout the whole project knowing that Harwood has a commitment to high quality work. Thanks to Harwood, I am now enjoying my “dream bathroom.” Thank you again!

Sincerely, Carol H

I was checking back on your website and see that you’ve won two more Gold Awards for RenoMark kitchen entries! Awesome! We just love, love, love our kitchen, and everyone that comes over is completely blown away!

Jacquie

The design process has been an awesome experience. We just had the meeting with Gen and Misty and I loved her ideas. Really impressed with her work and just wanted to say thank you.

Mike and Misty

It is seldom that one finds friends from what once started as a business deal with strangers. Our renovation was just one of those cases. We started with an idea to renovate our main floor, and although we had many demands, the actual project was not well defined. Harwood helped us get started and I began to see how this small family of workers took such pride and showed tremendous skill during every step of the renovation. They forged ahead making quality their first priority and the results clearly show that.

What we were most impressed by with, however, is the kindness and professionalism along the way. Each person that came into our home showed respect for our family and our project which made it bitter sweet as they finished. Our family certainly has had the perfect result from the renovations, an amazing living space, and friends we will be forever thankful to. We sincerely wish to thank Wayne and the Harwood family for converting our house into a home!

Looking forward to our next renovation!

Claudia & Neal D.

Thank you for all your help, your professionalism, & obvious skills. We couldn't imagine working with anyone else. The kitchen & addition will be enjoyed by our whole family.

Sincerely,

John & Brenda M.

I just wanted to make sure I formally thanked you for our fantastic basement. The whole process was great, we were fearful given our workloads that we could never manage it and you made that part easy and I cannot tell you how much we appreciate that. Your guys are great and it was totally comfortable having them in our house, so thank them as well. Then there is the actual basement, it looks even better than it was in my head! Last night we just went down there and sat and admired it.

Sincerely,

Sandra

We really, truly love the entire design and function of our new home! It is bright, open and so beautiful; from fixtures, finishing (love that crown moulding and baseboards) flooring, cabinets, countertop, doggie door - you name it! Gen was lovely to deal with and her design ideas—combined with ours of course ;)—made our home what it is today: perfect for us and 'the posse'. We appreciated that she was always accomodating and accessible. She had great ideas, and respected ours. We like that she'd drop off samples for us with her recommendations and was flexible to meet up with us with her trusty laptop.

Altogether, it was a good experience and we would recommend (and already have) Harwood to anyone. All of the staff were very professional and easy to talk with. We appreciated that Jeff was available and if he wasn't, he got back to us right away. His Friday reports were really nice. We liked that if we had questions on how things were being done he took time to explain why. Tony's finishing is beautiful throughout our home. Having quality in every aspect is something Harwood should be proud of. Everything from the Harwood shirts the guys wore, to warning our neighbours that there would be noise, to really knowing what they were doing (very reassuring to us), to cleaning up at the end of the day was really appreciated.

Thanks Wayne, for a superb quality job,

Jacquie and Gilles

Dear Wayne,

On behalf of Linda and my family, I'm writing at this time to express our sincere thanks and appreciation for the outstanding work you and your team did on our house. We couldn't be happier. The final result is nothing short of world class and has exceeded our expectations.

Your crew is first rate. The care and attention to detail was impressive to say the very least. We felt nothing but comfort and confidence having them all in our home. Punctual, caring and beyond considerate. I also noticed how much respect they have for each other and for the company. There is a lot of pride there and I can see why you have such a loyal and dedicated bunch. I also personally appreciated the interaction I had on a daily basis as I lived in the house throughout. So much time was taken to show me what was going on and explaining every detail. I learned a lot.

Thanks again for everything Wayne. This was a long process. You hung in there with us all the way. You've got some big fans over here! Harwood will get nothing but positive and enthusiastic recommendation.

Sincerely,

Shawn P.

Dear Wayne,

We thoroughly enjoyed every step of the project, and working with you, Jeff, Tony, Louis, Patrick, and both Trevors was a pleasurable and even fun experience. We missed you guys when the project was done. Working with you all really changed our view of renovating.

Jeff knew the plan inside and out, and he made us feel that ours was your only project. We visited everyday because it was so exciting to see the progress, and Jeff and Tony were very open to our ideas and took the time to discuss the project with us and provide suggestions.

Tony’s craftsmanship is impeccable, and such high quality and attention to detail is rarely seen anymore. Visitors can’t help themselves and always reach out to touch the beautiful woodwork.

Our home is absolutely beautiful, and every time we look at it we think of all the hard work and caring that went into it. We highly recommend Harwood, and we look forward to working with you again in the future.

Sincerely,

Tiffany and Patrick

We wanted to share with you our sincere appreciation for the exterior home renovation project that Harwood Design Builders completed in the summer of 2011.

From start to finish, the whole project was handled very professionally. The Harwood staff was exceptional; courteous and efficient. It was obvious that the tradesmen were very qualified and experienced and took pride in their work. Every detail was attended to in a meticulous manner. At the end of each day, our yard was so clean you could not tell it had been a work site.

We appreciated Lisa Duxbury`s expertise in helping us select the proper materials and colours. The final outcome is stunning. We continue to receive many compliments and the house is still turning heads as people pass by.

It was very easy and a pleasure working with you. The renovation was a stress free experience for our family. Merci Wayne!

Sincerely,

Lucille and Todd M.

Dear Wayne, Tony, Jeff, Louis, and all the other skilled craftsmen who transformed our home into the beautiful space we love:

It has been several months now since the work was completed at Carlyle Bay, but the novelty and enjoyment of being in our new space still isn’t wearing off. I absolutely love being at home. It is a pleasure to cook and prepare meals in my kitchen, easy to clean, and just a warm place to hang out. We also really enjoy our new family room, and the knowledge of how thorough and particular you guys were in the re-construction of that room. And the bathrooms are spectacularly done – so beautiful. . . actually exceeded what I had envisioned for them. Just yesterday again, someone said to me they love being in our home, and were a little envious that their home is not like ours. We’ve had so many compliments. We’ve passed your name on a number of times.

Thank you also for being so kind to Aidan (so far, he still has his little house made from the tub box), for being generous with your many offers to buy me coffee when you were heading to Tim’s, for the security and safety I felt knowing it was you guys in our home when we weren’t around, for your willingness to put your best into the project. Truly, I have never experienced such an all-around great team of quality workers before. Thank you from the heart for all you have done for us.

Sincerely,

Judy H.

I would like to express my appreciation for the outstanding total renovation recently completed on my condo.

The quality of the workmanship is excellent and the work was completed efficiently and within budget. I especially appreciated the courteous and knowledgeable responses to my questions and concerns.

I have had several comments from others within the condo complex commending your staff for being the only contractors to have ever laid tarps in the hallways and taken such care to keep the common areas clean and intact.

I will certainly recommend Harwood Design Builders to others and thank you again for the great job.

Yours truly,

Barb M.

Having decided to renovate our kitchen, working with someone who could make our dream a reality was paramount in the process. We were very comfortable with Wayne Sage of Harwood Design Builders when we met to discuss the project.

While we already had detailed construction drawings, many things changed during the construction process. The adaptability of Harwood's staff to the reality of our project was very much appreciated. Not only did Harwood do a fantastic job completing the work, they had great suggestions for improvements during our renovation. Some of these changes were:

  • recessing a ceiling beam into the existing 2nd floor joists
  • amending the placement of the second ceiling beam, the result of the chimney removal
  • extending the dropped ceiling (necessary to clad the second beam) across the entire length of that side of the room, creating a clean visual line
  • for our back hall closet we needed maximum storage (wife's needs) and access to the basement for large items (husband's needs). Harwood's carpenter suggested angling the corner of the closet. A GREAT idea that satisfied BOTH our needs!
  • the installation of a hidden shoe shelf in the back entrance, using an under-utilized crawlspace

  • These suggestions and adaptations took a great construction plan and made it special!

    During construction, many of our existing windows, once exposed, revealed wet and rotten wood beneath them. Rather than deferring us to next year, Harwood was able to expertly repair the damage and re-side the entire house immediately. They also suggested cladding the existing brick mold with metal, eliminating the need to scrape and repaint every few years. What a GREAT idea!

    Harwood's construction and carpentry staff have an outstanding work ethic and attention to detail. Through the entire process, we felt they put the same level of care into our home as they would into their own. Their skills are very solid, and so is the construction of our kitchen addition.

    We can honestly say that Harwood Design Builders gave us a kitchen addition that exceeded our lofty dreams!

    Sincerely,

Carla and Michael G.

Here we are nearing the end of phase three in our renovation project. It has been a long and winding road but I need to tell you how pleased we are with the workmanship and service that Harwood Design has delivered.

Renovations always take longer than expected and they invariably unearth unexpected surprises, seldom pleasant ones.

Tony, and Jeff, and you yourself were unfailingly pleasant and helpful through it all. Tony’s meticulous attention to detail is evident in the beautiful craftsmanship of the cabinetry. Jeff is amazing in the number of skills he brings to the job and his willingness to tackle any problem. Most appreciated also is the fact that they cleaned up every trace of mess each night before they went home. This is a really big deal when one is living in the renovation. We also very much appreciated the way you accounted for the expenses and billing. It was very easy to follow and understand.

Our finished areas are beautiful and we are very pleased. More important, we know that underneath the pretty surfaces the construction is solid and the sins of the past have been uncovered and corrected.

Thank you for the special effort you made to make our house livable throughout the entire process. Tell Tony and Jeff thanks from us. We are going to miss them.

Sincerely,

John and Mary-Jane H.

Celina and I would like to express our appreciation for the professional manner in which you handled the construction of our home. The quality of the construction is excellent and the project was completed in a timely fashion. I was particularly pleased with your administration of the project and with the time you took to explain various aspects of the construction process to me. Your assistance and advice in helping us to make various decisions along the way was also greatly appreciated. We are delighted with the final result and look forward to enjoying our home for many years to come. We wish you all the best in your future endeavours.

P.L. H.

Congratulations to you and your craftsmen for an outstanding job!

Like most people, I am most motivated to follow up on a job when something is not quite right. On this occasion however, I was so impressed by the professionalism of you and your entire team that I just had to comment.

Please thank your crew for the numerous occasions that they either brought up their own ideas during construction for a better design, or, when the remote nature of the job site made consultation impractical, took the risk of implementing an improvement of design because they knew it was the "right way." Dedication to top-notch quality has all but disappeared in our province, so it was a real treat to be on the receiving end of this vanishing experience.

Every aspect of this job was done at an excellent level and I will therefore certainly call upon Harwood Builders the next time I need a contractor. In fact, you may feel free to share my comments with others. Again, thank you for a great job!

Robert T. A.

We so appreciate the wonderful work you did on our house. I have to commend your workers for always keeping the job site as tidy as possible....We love our home!! Thank you very much.

Daryl and Doreen

I would like to thank you and your team, Jeff, Tony & James, for the excellent work done during my recent renovation. The professionalism, attention the detail and fine craftmanship of the Harwood Team is very much appreciated. I hope I will be able to benefit from your expertise during my next "project". Thank you!

Carol H.

...We would also like to let you know how much we appreciate your help with the new house. Our family has great respect for your company and your family. Your thoughtfulness is a kind gesture of a great person... Thanks again. See you soon.

Bill and Linda C.

I would like to thank you for a job well done. Not only was the quality of the work of a high standard but we appreciated how the whole project was run. It started with our doodle of what we wanted: From the architect who drew up the plans to Jeff who made suggestions along the way, the rough idea progressed in consultation with Mary-Jo and I.

Our ideas were added and the end result was that we ended up with an extension/sunroom exactly as we had in mind. Construction was right on schedule with minimum disruption to our lives.

We look forward to, and are confidant that, the odds & ends to be finished/warranty item will be rectified soon.

Thank you.

Peter H.

Hardwood Design Builders constructed a box ceiling, with 10 perimeter spot lights, in our family room, and the result has been fantastic. The work was done quickly and was of the highest quality. All the subcontractors were friendly, capable and completely trustworthy people. Work areas were meticulously covered with plastic sheeting, and the house was left spotlessly when the crew left the site. Wayne Sage, the owner, is a lovely and good-humored man, who responded promptly and patiently to our anxious questions and concerns. We would whole heartedly recommend Harwood Design Builders to anyone looking for an excellent building contractor, who will deliver on its promises, on time and on budget.

Kate and Neil C.

Thank you for all the hard work and care you put into building our home. We know we will be happy here for many years and you will always be a welcome part of this house....

Shelley, Dave, Bryan, Brett and Courtney

...Wayne was the contractor who removed and rebuilt the stairs in our 1940's home. He had drawings to follow, but also had sound advice on the best scenario for our remodeling. As we decided to be our head contractors, Wayne was gracious to sit and discuss our project and educate us on the process and possible resources available. Our renovation included more than the stairs Wayne and his tradesmen worked on. Wayne was professional, punctual and courteous. He showed genuine interest by dropping in to see what could be done with the resources he had available at given times.

Qualities that we found in Wayne and his business are: organized, efficient, positive, realistic, up front, knowledgeable. One of the most valued attributes of Harwood Design builders is the great tradesmen' that work for Wayne. Everyone who Wayne brought in our house was courteous and forth-right. They were experienced and self-motivated. They showed respect and kindness.

We are proud of our project. We would recommend Wayne and his company with high regard.

Rick U. and Barb E.

Thanks so much for the job you did for us! We appreciate that you completed it so quickly and expertly! Enclosed is our cheque for the remainder dated February 16th. We would definitely recommend you to anyone asking. Thanks again!

Wally & Elaine T.

We are really pleased with the job and if you ever need a reference for a job don't hesitate to refer them to us.

Jay and Sylvia D.

... I am looking for someone to do some work on my house, specifically with respect to eavestroughs and a back addition that shifts and that needs to either be reinforced in some way or torn down. My boss, Rob G, recommended you strongly to me.

Ainslie S.

... I was saddened to hear you will be leaving Habitat for Humanity Winnipeg. Your abilities to develop rapport, loyalty and networking will surely be missed. Most of all your willingness to assist others... Thank you Wayne for all the valuable information you unselfishly have given for the betterment of our organization. Thank you for your love and passion for Habitat and our mission to which you proudly communicate. While I work with hundreds, you are one of those few gems that mean more than just another business associate, this exceptional trait is not easily found and is a magnet of positive energy.

Sandra D.

Return from Renovation and Construction Customer Testimonials to Home Renovation Company Winnipeg